mental health neurodiversity
Accelerates Neurodiversity Mental Health Support With Aetna’s New Claims Initiative
Answer: Aetna’s new claim processing model speeds up mental-health claims for neurodivergent employees by up to 30%. By redesigning triage, training staff, and embedding AI that recognizes neurodiverse communication, the insurer has turned a cumbersome workflow into a faster, more accurate system that benefits midsize employers and their people.